Once you contact us for a return, we will guide you through the return authorization process. Please follow the instructions provided to ensure a smooth return.
1. Inspection and Approval:
Rajat Enterprises reserves the right to inspect the returned product to ensure it meets the conditions for return. The return will be approved upon verification that the product is in its original condition.
2. Non-Returnable Items:
Certain products are non-returnable, including:
Products that have been used or damaged after delivery.
Products without original packaging and accessories.
Products marked as "non-returnable" on our website.
3. Return Process:
Once your return is approved, you will be provided with instructions
on how to return the product.
You are responsible for the return shipping cost unless the return
is due to a manufacturing defect or damage during transit.
4. Refund Process:
Refunds for approved returns will be processed within 3-4 working
days from the date of receiving the returned product.
The refund amount will be credited to your original payment method
(credit/debit card, digital wallet, etc.) or as store credit, based
on your preference.
5. Contact Information:
If you have any questions or concerns regarding our Return Policy, please contact our customer support team through the provided contact information on our website.
Rajat Enterprises is dedicated to ensuring a hassle-free return process for our customers. Your satisfaction is of utmost importance to us, and we are here to assist you in every step of the return process.